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Windows 10 network scanner not detected driver#
Windows 10 network scanner not detected windows#

If the error persists, continue to the next step. Make sure a check mark displays next to the network name. If the network status is not connected, confirm that your network is working correctly, and then check the status again. If the network signal strength is weak, move the computer and printer closer to the router, position the devices away from large metal objects such as bookcases, and move away from devices that emit radio signals such as microwaves and cordless phones. If the network shown is not yours (for instance, if you connected to a neighbor's or guest network), you must reconnect to your own network to scan.

On the computer, mouse over the network icon in the notification area to view the network name and status of the connection. Step 3: Check the network connection status

If HP Solution Center opens, click Scan Settings to view scan connection status, settings, and preferences.If HP Printer Assistant opens, click Scan a Document or Photo or Manage Scan to Computer, and then make sure the check box is selected next to Automatically start Scan to Computer when I log onto Windows.

Windows 10 network scanner not detected windows#

Search Windows for your printer model name, and then click the printer name in the list of results.Close all running programs on your computer, and then shut down the computer.Make sure the printer power cord connects directly to an electrical outlet and not through a surge protector or power strip.

Windows 10 network scanner not detected driver#

Step 2: Restart devices and check driver scan settingsĪccording the HP, restarting the computer and printer can restore the lost scan connection. If you have a connection issue when scanning only, continue to the next step. If the green link is not steady and the orange activity light is not blinking, restart the router, printer, and computer to resolve any network error states. If a connection error occurs when both printing and scanning, use the following resources to resolve the issue.įor wireless connections, read HP’s Guided Solutions: Printer Does Not Maintain Wireless Connection.įor wired connections, make sure the cable is connected to the printer Ethernet port and to an available port on the router. Step 1: Confirm if the issue is also printing related.

Scan to computer is currently unavailable.

An error occurred while communicating with the HP imaging device.

An error occurred communicating with the scanning device.

This blog post deals with HP multifunction printers connected to a Windows computer on a wired or wireless network.Īccording to HP, one of the following communication or connection errors displays and the scan fails: If you’re trying to scan a document, and the computer or scanner is not found or the scan fails, you may be having trouble with your connection.